Privacy policy
PRIVACY POLICY & COOKIES POLICY Sintra Creatives
GENERAL INFORMATION
This Privacy Policy explains how personal data is collected, processed, and protected when you use the website https://www.sintracreatives.eu (the “Website”).
Data Controller:
Sintra Consulting Poland Sp. z o.o.
ul. Stroma 16, 35-304 Rzeszów, Poland
NIP: 8133718060 | REGON: 363890509 | KRS: 0000612949
The Controller processes personal data in accordance with:
• Regulation (EU) 2016/679 (GDPR)
• Polish data protection law
• Telecommunications law
We have not appointed a Data Protection Officer (DPO).
SCOPE OF PERSONAL DATA
We may process the following categories of personal data:
• Identification data (name, surname)
• Contact data (email, phone number)
• Business data (company name)
• Content of messages submitted via contact forms
• Technical data (IP address, device information)
• Cookies and similar tracking technologies
Providing personal data is voluntary, but may be necessary to respond to inquiries or provide services.
PURPOSES OF PROCESSING
We process personal data for the following purposes:
• Communication and handling inquiries
• Service provision and contract performance
• Marketing and promotional activities
• Legal compliance obligations
• Analytics and website improvement
• Security and fraud prevention
LEGAL BASIS
We process personal data based on:
• Consent (Art. 6(1)(a) GDPR)
• Contract performance / pre-contractual steps (Art. 6(1)(b) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR)
DATA SHARING
We may share data with trusted third parties:
• IT and hosting providers
• Accounting and legal advisors
• CRM, analytics and marketing providers (e.g. Google, Meta)
• Public authorities where required by law
We do not sell personal data.
INTERNATIONAL DATA TRANSFERS
Your data may be transferred outside the EEA (e.g. Google, Meta services).
Such transfers are protected by Standard Contractual Clauses (SCC) or equivalent safeguards under GDPR.
DATA RETENTION
We retain personal data only as long as necessary:
• Contact inquiries: up to 24 months
• Contracts: duration + up to 6 years
• Accounting records: 5 years
• Marketing data: until consent withdrawal or objection
• Analytics data: according to provider settings
YOUR RIGHTS
You have the right to:
• Access your personal data
• Rectify your data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with PUODO
COOKIES
We use cookies to:
• Ensure website functionality
• Improve user experience
• Analyze website traffic
• Support marketing and remarketing
Cookies include:
• Essential cookies
• Analytical cookies
• Marketing cookies
• Third-party cookies (e.g. Google Analytics)
COOKIE CONSENT
On your first visit, you can:
• Accept all cookies
• Reject non-essential cookies
• Customize cookie preferences
You can change your settings at any time via browser or cookie panel.
DATA SECURITY
We apply appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
CHANGES TO THIS POLICY
We may update this Policy from time to time. The latest version is always available on the Website.
CONTACT
Sintra Consulting Poland Sp. z o.o.
ul. Stroma 16, 35-304 Rzeszów, Poland
NIP: 8133718060 | REGON: 363890509 | KRS: 0000612949
Email: info@sintraconsulting.pl